Remote buying · Delivery to KwaZulu-Natal
Diamond delivery to Durban from Prodiam in Bedfordview
Buy a natural diamond or commission a ring from Durban through our Bedfordview, Johannesburg office. Prodiam has no Durban showroom. Start with the available stones and their grading details, then contact us to confirm the stone, price and insured delivery arrangements for your address.
What to confirm before ordering from Durban
- The actual diamond. Check the report number, carat weight, colour, clarity and applicable cut grade. Request available imagery of the specific stone.
- The complete quote. Confirm the VAT-inclusive price and whether it covers a loose stone or finished jewellery. Agree any setting, making and delivery costs in writing.
- Your delivery address and timing. Give us your suburb, postcode and required date. Confirm courier coverage and the expected delivery window for your address in KwaZulu-Natal; do not assume next-day arrival.
- Fit and aftercare. For a ring, confirm sizing before manufacture and ask how resizing or a return would be handled from your location. Read the terms before ordering.
Remote viewing or a Bedfordview appointment
You can discuss your shortlist by WhatsApp or video. If you would prefer to view in person, book a Bedfordview appointment before arranging travel. Confirm the selected stones will be available for your visit.
For the process shared by buyers throughout the country, see buying remotely and insured delivery across South Africa.
Durban delivery questions
Does Prodiam have a showroom in Durban?
No. Our viewing room is in Bedfordview, Johannesburg. You can discuss a purchase remotely or book an appointment to visit us there.
Can I see the diamond before deciding?
Ask for the grading report and available photographs or video of the actual stone. An indicative render shows a design, not the individual diamond. Confirm what can be provided for your selected stone before committing.
How much does delivery cost and how long does it take?
Ask us to confirm insured delivery, any charge, the dispatch date and the expected transit time for your address before payment. A loose stone in stock and a ring being made to order have different lead times.
Can I order an engagement ring remotely?
Yes. Discuss the centre diamond, setting, metal, ring size and budget with us. Approve the specification and written quote, and confirm the production time, delivery arrangements and applicable returns or resizing terms before placing the order.
Discuss your shortlist
Send the stone reference or jewellery design, budget and delivery postcode. We can confirm availability and prepare a quote for your requirements.
Contact Prodiam